Amazon Seller Forum

Working on the Seller Experience Design team I was responsible for the concept, workflows, wireframes, visual design and documentation for a total redo of Amazon’s Seller Forums. Our concept was to empower the seller community with answers and ideas by creating a friendly hang out that would encourage sellers and developers to ask questions, give advice, and share ideas. This was also considered an excellent opportunity to reduce customer service inquiries and improve the bottom line.

Framework Documents (pdf)